- Return request submitted within 15 days of delivery.
- Items remain unused, undamaged, unwashed, and in original packaging with tags attached.
- Ineligible items: Earrings, undergarments, and personalized orders.
- Return shipping fees are the customer’s responsibility. Original shipping fees are non-refundable (calculated by location and package weight).
- Returns without our designated address will not be accepted.
- Use standard postal services (not DHL, UPS, TNT, or FedEx) to avoid import taxes and customs delays.
- Email our customer service at service@nuiee.com to request a return address and authorization.
- Ship the item(s) to the provided address via standard mail.
- Cancel orders before shipment/production for a full refund.
- Canceling after shipment is not possible.
- Upon receiving your return, we will inspect the item and email you a confirmation.
- If approved, refunds will be processed:
- Credit cards: 3–10 business days (depending on your bank)
- Original payment method: Refund timeline varies by provider.
- Check your bank/credit card statement.
- Contact your financial institution (processing times may apply).
- If issues persist, email us at service@nuiee.com.
- Defective products
- Size/color mismatches (subject to inventory availability).
Indulge in the enchanting beauty of our Iris Orchid Garden Hair Claw, a masterpiece that captures the allure of blooming flowers in a garden. Handcrafted with precision and care, each iris and orchid detail is intricately designed to showcase nature's elegance. This unique hair claw is a true statement piece, embodying sophistication and grace with its delicate floral motifs. Easy to wear and securely fastened, it promises comfort and style throughout the day. Crafted for durability, this handmade accessory ensures long-lasting beauty, making it a timeless addition to your collection.
