Build Your Flower Jewelry Box
Estimated delivery:
- Fast Shipping
- Ships in 24 Hrs (Workday)
Shipment & Payment
1. Shipping Methods:
Wigsxhair.com utilizes reliable carriers such as UPS, DHL, USPS, FedEx, and Royal Mail for global shipping.
2. Total Delivery Time:
Total delivery time = processing time + shipping time.
3. Processing Time
After placing an order, it typically takes 1 business day to process your shipment. If there are issues with your shipping information, we will contact you within 24 hours.
4. Shipping Time & Cost:
Shipping time and costs may vary due to unexpected factors like adverse weather, public holidays, or other unforeseen events. We appreciate your understanding for any inconvenience caused.
5. About Tax:
We don't collect any tax in most countries at present. Customs duties in the recipient's country/region are the customer's responsibility. Costs incurred due to delivery delays, address modifications, cancellations, or returns for personal reasons are borne by the buyer.
6. Additional Notes:
- Local logistics deliver on business days (Mon. - Fri.).
- Ensure your delivery address is accessible on workdays.
- Keep your phone on, as carriers may contact you.
- Some services may require a signature for delivery.
- If you waive the signature service, we will not be held responsible for any loss or damage to the package once it occurs.
|
Scenario |
Responsibility |
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Incorrect personal shipping info or undeliverable address |
Buyer |
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Customs duties in recipient’s country/region |
Customer |
|
Buyer’s delivery delay or address modification |
Buyer |
|
Cancellation or return halfway for personal reasons |
Buyer |
7. Shipping Insurance Refund:
Refunded before shipment: Refunded to the original payment account.
Other cases: Refund eligibility varies.
Payment & Tax
Pay With Paypal
You will be redirected to a secure PayPal payment page, where you can confirm and complete your payment by logging in with your PayPal username and password.
You may also choose to “Pay with Debit or Credit Card” without using a PayPal account. Kindly enter your information and click “Pay Now” to complete your payment safely via PayPal.
Pay With PayPal Pay Later
You can choose PayPal Pay Later when you are redirected to the secure PayPal payment page.
Pay With Credit/Debit Card
Credit cards available for payment are listed above. Please note that Wigsxhair.com does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please contact your card-issuing bank for information.
Pay With Afterpay
Get it now and pay for it later.
There's zero interest, zero fees if you pay on time, and you can enjoy your purchase now!
Pay With Zip
Buy it today, pay for it in 4 installments.
Zip, previously Quadpay, gives you the freedom and flexibility to get what you want now, and pay later. You'll pay the first installment upfront, and the rest over 6 weeks.
Late fees may apply, subject to eligibility. See complete US terms or Canada terms for more details. Est. payments on product pages exclude taxes, shipping and consumer fees added at checkout. Loans to California residents are pursuant to CFL license #60DBO-110414. Zip is the originator of all loans in CO, NV, MA, and MD. Where indicated, loans in other states are originated by WebBank. All loans subject to approval. Zip Co US Inc. ID 1963958 NMLS Consumer Access.
Pay With Sezzle
Sezzle is a digital payment platform that enables everyone to take control of their financial future, spend responsibly, and shop conveniently.
When you shop with Sezzle, your purchases are split into 4 payments at 0% interest over 3 months. And there’s no impact on your credit!
About Tax
We don't collect any tax in most countries at present.
In certain countries, Customs offices may charge taxes on certain types of imported products at certain item quantities and values. Customs offices in other countries may not adopt this practice. You are responsible for finding out the specific arrangements in your own country.
Should you have any further questions or concerns, please feel free to contact us. We value your satisfaction! customer@wigsxhair.com
Shopping Security
- 30-Day Fast Return
- 100% Secure Payment
Refund policy
At Wigsxhair.com, our commitment is to ensure that every woman looks and feels her best by providing the ultimate hair experience. If you face any issues with your purchase, reach out to us at customer@wigsxhair.com, and we'll prioritize responding within 24 hours.
1. Order Returns
We gladly facilitate exchanges and returns of unused wigs within 30 days of receipt.
Failed Deliveries / Refused Shipments / Incorrect Shipping Address
If the incomplete or incorrect address information is the major cause shipment delays or the package damage, Wigsxhair.com will be not responsible any fee or exchange requirement. Please double check the address before placing your order.
If for any reason you do not absolutely love the item you ordered, we gladly offer returns and Free exchanges service. Please do not cut the lace, make sure the wig is BRAND NEW unaltered, unworn, unwashed, undamaged and in original packaging within 15 days.
2. Order Change
The order can not be changed once the wig finished processing, so please email us for changing order within 12 hours after placed your order.
3. Order Cancellation
The order can be freely cancelled before wig shipped out. Customized wig can not be cancelled once processing starting otherwise 20% fee will be charged.
4. Exchange policy
If your wig is brand new, Contact us by customer@wigsxhair.com within 30 days after receiving your package to make an application for exchange. Emails received after 30 days will not be taken into consideration. We will response within 24 hours on business days.
Please email us with photos of the hair for our reference.
We will reimburse one time basic freight(not include insurance fee) for one order after we receive your package.
For any price differences between the exchanged items, we will charge you extra or credit back the overcharge.
There is no restocking fee charged.
5. Return Policy
If your wig is brand new, Contact us by customer@wigsxhair.com within 30 days after receiving your package to make an application for exchange. Emails received after 30 days will not be taken into consideration. We will response within 24 hours on business days.
5.1 To initiate a return
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Steps |
Details |
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1. Contact Customer Care |
Initiate the return within 30 days, providing reasons and relevant pictures for a swift process. |
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2. Receive Return Address |
The return address will be provided upon approval of your return request. |
|
3. Process Refund |
Refunds processed within 2 business days post-receiving and inspecting the item(s). |
Please email us with photos of the hair for our reference.
We will reimburse one-time basic freight (not including insurance fee) for one order after we receive your package.
We will charge $20 restocking fee for return if no quality problems.
5.2 Refund Processing Time
|
Refund Method |
Refund Time Frame |
|
PayPal |
3 business days |
|
Credit/Debit Card |
10 business days |
NOTICE
Customized orders
Customized orders are non-refundable or Exchangeable. Please ensure you are fully aware of what you are ordering before purchase to avoid any disappointment.
Duty OR Package Lost
The customer must contact us before sending the package to us for return or exchange since we will not be responsible for lost packages and we have all rights to refuse the package if you send it back without our permission.
Please contact our Customer service at email to get the return address.
(If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.)
